Refund policy

Return Policy

Thank you for shopping with us! Each item in our store is made-to-order — printed and created specifically for you once your order is placed. Because of this custom production process, we are unable to accept returns, exchanges, or cancellations once an order has been submitted.

No Returns or Exchanges

As each product is created on demand, we do not hold inventory or resell returned items. Therefore, we cannot accept returns or exchanges due to:

• Ordering the wrong size, color, or style

• Buyer’s remorse or change of mind

• Differences in color appearance due to screen display variations

We encourage you to carefully review size charts and product details before placing your order.

Defective or Damaged Items

We take pride in the quality of our products. However, if your order arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with:

• Your order number

• A clear photo of the defect

• A brief description of the issue

Once verified, we will happily replace the item at no cost or provide a refund if a replacement is unavailable.

How to Contact Us

For defective product claims or questions, please reach out to us at:
📧 estadosdeltri@gmail.com
Include “Defective Item – Order #[Your Order Number]” in the subject line.